Frequently Asked Questions

Can I bring a backpack?

Yes, you may. Please be prepared for security to search any bags brought into the convention.

Can I bring food or drinks?

No, external food and drinks are not allowed. There re concessions in both buildings, as well as restaurants in the surrounding area, as well as the mall which has a food court.

Where is the VIP entrance? 

VIP ticket holders will have their own private entrance opposite the main entrance on the left side of the Amica Mutual Pavilion to ensure easy entry and reentry as desired and to avoid the lines. 

 

Where do I pick up my VIP perks?

VIP ticket holders can pick up their swag bags across from the VIP lounge on the fifth floor of

the Rhode Island Convention Center.

I have a VIP ticket, does my child need one to?

If your child has a kids badge, or is 5 and under, they can piggyback on your VIP badge for all of the perks. 

 

What is a VIP Lounge?

 The VIP Lounge is a designated room where VIP badge holders can sit and relax, socialize, and compare notes with other VIP members. It’s a place to eat your lunch and enjoy it without the craziness of the show. POP UP LOCKERS will have 100 lockers available at no charge, and courtesy of ULTIMATE WIRELESS, phone chargers will be set up for VIP badge holders to use. This year's VIP Lounge is located on the 5th floor of the

Rhode Island Convention Center.

 

I don't like Ticketmaster. Where else can I buy tickets?

Toy Vault locations or at the Amica Mutual Pavilion Box Office. Admission will be sold the weekend of the convention, however if tickets are sold out, sales will be closed.

I haven't received my badges yet.

Badges are mailed in the September to October timeframe. 

Got my badges in the mail, but where are my lanyards?

VIP ticket holders will find their lanyards in their VIP bags. All others are welcome to bring one from home. 

Rhode Island Comic Con branded lanyards are sold in the Show Store in either building.

Is there a cost for autographs and photos?

Yes. All celebrities will charge for autographs and photos. You can purchase them here.

 

Will you be posting the cost of autographs?

Prices are posted on our Guests page under the guests' images.

What time will my favorite celebrity be signing autographs?

All guests sign all day at their booths unless they are on break, at their panel/photo ops,

or listed otherwise.

Do I have to buy autographs ahead of time, or can I pay at the celebrities' tables?

Epic Photo Ops will have a booth onsite, selling autograph & photo op tickets with cash and credit/debit cards. However, they are asking everyone to buy online this year, as much as possible. This is to avoid congestion with lines and to minimize contact. Epic Photo Ops page will be active even while the convention is going on, so you can continue to purchase digitally while onsite.

 

Can I bring my own items to be signed?

Yes! Most definitely! But, keep in mind, there will still be a charge for the autograph, and the guest reserves the right to refuse to sign the item or charge extra depending on the item.

Can I take photos at the table with a celebrity?

Some celebrities will allow this, but some will only offer professional photo ops. Please check our Guests page to determine if your favorite guest offers table photos.

My favorite celebrity cancelled! I have a photo op! What do I do?

You will automatically receive a refund from us for you photo op from Epic Photo Ops. You don't have to do a thing. It should return to via your original form of payment within ten to fourteen business days after the cancellation. A partial refund will be issued to those who purchased a group op for the portion of that guest only.

A full group op will not be refunded.

Will you be posting a list of panels?

Yes. The schedule is released two weeks before the convention. Panels are held in the Omni Hotel ballrooms, as well as designated rooms on the 5th floor of the convention center.

Do I have to pay for panels?

Please click HERE for panel tickets to the Walker & Supernatural panels. Other panels are at no charge.

Most panels are included with your admission. Panel rooms will be emptied after every large panel in the main panel room, and the panels are first come first serve. VIP ticket holders and those with ADA wristbands will receive priority seating.

NO CAMPING PLEASE!

 

Is there parking available?

Yes. There are many locations to park, including the convention center, Providence Place Mall, and numerous parking garages. The fees vary per lot and per time length. For more information, see here.

Can I wear a costume?

Yes. We encourage it! But please keep in mind we are a family show. Anyone wearing anything deemed inappropriate by our staff will be asked to change. Failure to do so will result in ejection from the convention. For more guidelines on costumes and props, please see here.

Can I bring costume weapons with my costume?

Fake ones only! While we understand cosplay "weapons" are part of a costume, metal weapons, metal edges, projectile firing weapons, air-soft or real guns, knives, any real weapons at all, explosives and anything potentially harmful to our guests are not allowed and all weapons MUST be checked at the door before entering the show. Bats also not allowed. For more guidelines on costumes and props, please see here

 

How old do I have be to attend the after parties?

21+ or over. Sorry, kiddies

Will there be a Rhode Island Comic Con mobile app?

Yes, through the Apple Store and Google Play Store.

Links to be announced.

 

I have a disability and want to know what services you provide.

Please email press@alteredrealityentertainment.com with any questions you may have regarding accessibility and accommodations. Both the Rhode Island Convention Center and the Amica Mutual Pavilion will be providing

"Sensory Reduced Areas" at the show sponsored by Altered Reality Entertainment & Cardi's Furniture & Mattresses.

ENJOY THE SHOW!